What sizes do you offer? 

We offer regular, unisex and plus (More to Love) sizes.

How can I find the right size for me?

Most item listings have sizing info included for your reference. Please check the listing for additional info.

Do you offer plus sizes?

Yes, we do! Check out our More to Love Collection for Plus sizes.

What materials are your clothing items made of?

Please check the individual product listing for material specification.

Do you have a size chart?

Sizing varies by vendor. Most sizing info is included within the product listing for your reference. 

How do I care for your clothing items?

Please check the product listing for care instructions.

What are your shipping rates and delivery times?

Delivery time varies and is in addition to processing time. Add the items in question to your cart for the most accurate delivery estimate. 

Do you ship internationally?

Not at this time. Please see our Shipping Policy (need link)

Can I track my order?

Once your order is confirmed, you’ll receive an email order confirmation 

How do I return or exchange an item?

Please see our Returns & Refunds policy.

What is your return policy?

Please see our Returns & Refunds policy.

Do you offer free returns? 

Not at this time. Returns vary by vendor, after submitting your return request, we will let you know whether your order qualifies for a return along with further instructions on where to mail it.

How can I contact customer support?

Send your general inquiry to info@twilightkisses.com for questions regarding orders, please use orders@twilightkisses.com; for Returns, use returns@twilightkisses.com

Do you offer gift cards?

Yes, you can purchase a gift card 

How do I use a discount code?

Just enter the code in the box labeled coupon/promo codes during checkout.

What payment methods do you accept?

We accept all major credit cards and Shop Pay.

Can I sign up for restock notifications? Yes, click on the ‘Notify Me’ link below the product picture in each listing for the size or color you want. 

How do I sign up for your newsletter? 

Just head down to the bottom of the homepage and enter your email in the box! 

Do you have any physical store locations?

Not at this time.

Do you have a rewards program?

Yes, we do! Click on the navy blue Rewards tag on the homepage..

Can I cancel or change my order after it has been placed? Yes, you may change or cancel your order up to 5 hours after placing it, before the order is fulfilled. This is only an estimate and not a guaranteed window, as some vendors fulfill immediately. Once it’s fulfilled, we cannot stop it and you’ll have to wait to receive it in order to submit the return request. Given sufficient notice, we will do our best to catch it before it is fulfilled.

What happens if an item I ordered goes Out Of Stock?

We will send out the order without the item and refund it if the restock exceeds your preferred waiting time. You can select a time between 0 to 30 days.